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Frequently Asked Questions


Read our F.A.Q.

Appliances that did not come standard with the apartment, require the landlord’s approval and a possible fee prior to being installed. This includes all types of air-conditioning units. Please inquire with your Building owner to determine what extra appliances are permitted at your building and to obtain a consent form, prior to any installation.
No. The Meadows of Perth Apartment staff are not authorized to perform personal work for residents/customers. This includes errands, repairs, cleaning or other services, even if performed outside of regular working hours.
Yes, all tenants are required by the Tenancy Agreement to carry and maintain a tenant insurance policy. This requirement is as much for your personal protection as it is the Landlord’s. Apartment keys are not able to be transferred until the required insurance certificate is provided/verified. As per the Tenancy Agreement, the tenant shall, during the entire period of this tenancy and any renewal thereof, at his/her sole cost and expense, obtain and keep in full force and effect, fire and property damage and public liability insurance.  Said coverage shall also include personal contents and housing/lodging costs in the event of loss of use of the leased premises. The Tenant agrees to provide to the Landlord, upon demand at any time, proof that all such insurance is in effect and to notify the Landlord in writing if such insurance is cancelled or otherwise terminate.
The Meadows Of Perth Apartment has several convenient options available for our tenants. We offer pre-authorized payments, e-transfer and online bank payment, or personal or certified cheques given to a staff member. We apologize that we are not able to accept cash payments or credit cards for monthly rent. Cheques and/or money orders can be made to
For non-emergency repairs needed throughout your tenancy, please complete an online maintenance request on our website. For any emergency repairs, please phone a Meadows Of Perth staff member who will be pleased to assist you.
To ensure fair and adequate parking is available for residents, guests and service persons, all resident vehicles must be registered with the Building Manager and must bear a valid Meadows of Perth Apartment parking permit. Visitor Parking is for the use of visitors only; residents are not permitted to park in visitor parking areas. Parking policies are strictly enforced by Management staff. Thank you for complying with the parking policies posted in the building.
The Meadows of Perth Apartment is pet friendly. Please register your pet friend with management. For the safety and comfort of all residents, the main building entrances are not to be used to take pets out. Secondary entrances/exits are to be used and pets taken well away from the building to defecate. Pets are not permitted to defecate on gardens, plantings or balconies at any time. Pet owners are responsible to have their pets under control at all times while in common areas and to clean up after they defecate, as per the Town by-law. Complaints concerning pets, abuse of animals, proper care, urinating/feces on grounds or balconies are to be directed to Meadows of Perth Apartment management. Thank you.
Meadows of Perth Apartment employee regular hours are Monday to Friday from 8:00am to 4:00pm. During the beginning and end of the months, Managers are available after hours for move-ins and move-outs. There is always a Building Manager or Assistant Building Manager on call to deal with emergencies.
For fire pull the fire alarm, call 911 and exit the building. For all other emergencies, call your Building Manager and leave your name, phone number and type of emergency. All messages left after hours are checked as soon as they come in. Emergency situations are unavoidable, however please restrict your calls to floods, leaks, defective smoke alarm, complete appliance breakdown (fridge / stove), no heat, building security, noise complaint or defective lock as only these calls will be responded to after hours.
If the monthly rent is not paid when it is due, a “Notice to End a Tenancy Early for Non-payment of Rent” can be provided by the landlord. When this notice is provided, it advises the tenant(s) that they have 14 days to pay the overdue rent, or vacate the apartment. If the rent still has not been paid after this date, the landlord can apply to the Landlord & Tenant Board (LTB) for an order to require the tenant(s) pay the overdue rent, and/or end the tenancy early, if the entire payment is not made by a specified deadline. Reminder notices and warning letters are not issued. If you receive a Form N4, we strongly recommend making the full payment several days before the date indicated on the Form N4, to avoid an LTB hearing and incurring hearing costs. In the case of rent payments being frequently delayed or overdue, the landlord may provide a Form 8, or “Notice to Terminate a Tenancy at the End of Term”. This notice gives the tenant(s) 60 days to vacate their apartment. The landlord can apply to the LTB for an order for an immediate eviction after the notice has been received.
First try and sort it out with your neighbour in a diplomatic way. If that does not work, please call the Meadows Of Perth Apartment management and lodge a noise complaint. A manager will come to your apartment and verify the noise complaint. If the noise is deemed greater than regular household noise, the manager will require a written or emailed complaint detailing the date, time and description of noise. We do require the proper documentation in place to effectively resolve the complaint on a long term basis. Your identification or location will not be disclosed to the offending party at any time.
If your keys are misplaced, please call a manager. When you sign a lease, you also have to provide a $200.00 deposit in case of a misplaced key. We will have to charge your deposit of $200.00 in order to provide you a new one. Our authorized locksmith will be contacted to provide a new set at the resident’s expense. Residents/outside contractors are not permitted to change locks.
As per the Residential Tenancies Act, you must provide 60 days written notice to vacate prior to the end of your tenancy. The termination date must be the last day of the lease, or rental period if on a month-to-month lease. As an example, if notice is provided on November 5th for a monthly tenancy, the termination date will be January 31st. The notice to vacate should be delivered to a building manager who can verify when it was received.
As per the Tenancy Agreement, the rent is due on the first day of every month. We strongly encourage automatic pre-authorized payment which is very convenient.
Under the Residential Tenancies Act, a landlord (or their authorized agent) is allowed to enter an apartment under specific circumstances, generally by providing 24 hours written notice, stating the reason for entering and when the apartment will be entered. There are exceptions, such as after a notice to vacate has been given, or in case of emergency.

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